Frequently Asked Questions

Frequently Asked Questions

Products & Compatibility

What types of products do you carry?

We specialize in professional-grade tactical gear and EDC (everyday carry) accessories, with a focus on appendix holsters and carry solutions. All products are sourced directly from leading manufacturers.

How do I know which holster fits my firearm?

Each product listing includes a compatibility list of supported firearm models. If you're unsure, contact us before purchasing and we'll help you find the right fit.

Are your products authentic and from original manufacturers?

Yes. We import directly from manufacturers and authorized distributors. Every product we carry is 100% authentic.

Orders & Shipping

Do you ship across Israel?

Yes, we ship to all locations across Israel. Shipping times and rates are displayed at checkout.

How long does delivery take?

Most orders are processed within 1–2 business days and delivered within 3–5 business days depending on your location.

Will I receive a tracking number?

Yes. Once your order ships, you'll receive a confirmation email with a tracking number.

Returns & Exchanges

What is your return policy?

We accept returns within 14 days of delivery for unused items in original packaging. Please visit our Shipping & Returns page for full details or contact us to initiate a return.

What if I received a damaged or incorrect item?

Contact us immediately with your order number and a photo of the item. We'll make it right as quickly as possible.

Wholesale & Partnerships

Do you offer wholesale pricing?

Yes. We work with gun shops, shooting ranges, shooting instructors, security companies, and tactical retailers. Visit our Wholesale page to learn more and apply.

Can I become a distributor?

We're open to distribution partnerships in Israel. Reach out through our contact page with details about your business.

Still Have Questions?

We're happy to help. Contact us and we'll get back to you within 1–2 business days.